Privacy policy

Who we are

The data controller is sole proprietor (FOP) Dmytro Volovyk, tax ID 3148419993, Kyiv, Ukraine, trading as PBB Advisory (“we”). This policy explains how we process the personal data of visitors to pbbagency.com and of people who submit forms on the site or in Meta (Facebook, Instagram) lead ads. For any data question, write to growth@pbbagency.com.

What we collect

Name, company, work email, phone, role, project stage and the content of your message, plus technical data such as the page the form was sent from and the site language. If you accept cookies, the Meta Pixel records page visits to measure our advertising.

Why

To reply to your request, send the report or checklist you asked for, arrange a consultation, prepare a proposal, and send you our research and news unless you opt out. We do not sell your data or share it with third parties for their marketing.

Legal basis

Your consent, given by ticking the box in the form, and our legitimate interest in responding to enquiries. We process data under the Law of Ukraine “On Personal Data Protection” and, for visitors from the EU, the General Data Protection Regulation (GDPR).

Who else has access

The service providers that run the site and email: hosting and form processing (Netlify, USA), email (Google), call scheduling (Calendly, USA), advertising and analytics (Meta, only if you accept cookies). They process data on our behalf under their own policies.

Retention

We keep enquiry data for up to three years after our last contact, or until you withdraw consent if that happens earlier.

Your rights

You can ask to access, correct or delete your data, restrict processing, withdraw consent and unsubscribe. Write to growth@pbbagency.com and we will reply within 30 days. You may also complain to a data protection authority.

Cookies

The site uses only essential technical cookies. The Meta Pixel loads only after you accept it in the banner. You can withdraw at any time by clearing the site data in your browser.